Verzendbeleid

Shipping Policy

At Ophelia Jewelry, we are committed to providing a seamless shopping experience with fast, secure, and reliable shipping. Below are the details of our Shipping Policy:

1. Order Processing Time

All orders are processed within up to 3 business days after payment confirmation.

Orders placed on weekends or holidays may take slightly longer to process.

2. Delivery Time

After processing, your order will be delivered within an estimated timeframe of 6 to 12 business days, depending on the delivery address provided at checkout.

3. Shipping Costs

Shipping costs are calculated based on the weight of the items and your location.

The exact shipping fee will be displayed at checkout before you complete your purchase.

4. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You can use this tracking number to monitor the status and location of your package at any time.

5. Shipping Address

Please ensure that your shipping address is entered correctly at checkout. Ophelia Jewelry is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

If you need to update your shipping address after placing an order, please contact us as soon as possible at:

support@opheliajewelry.com

We will do our best to make changes before the order is shipped.

6. Delivery Delays

While we strive to deliver all orders on time, delays may occur due to factors beyond our control, such as weather conditions, customs processes, carrier issues, or high seasonal demand.

If any issues arise, our support team will be available to assist you and find the best possible solution.